Technical Lead for Operations

Purpose:

Technical Lead for Operations of Cosmo Intelligent Medical Devices.

Work Location: Rome – Italy – Viale Ostiense 131/L

Key Responsibilities: 

• Technical Leadership: Serve as the main technical lead for all operational activities, providing advanced support and expertise to ensure optimal performance of the GI Genius system.
• Support and Collaboration: Work closely with Clinical Application Specialists and production teams, offering technical guidance and collaborating with the R&D team to support ongoing product improvements.
• System Maintenance: Oversee the maintenance and updates of hardware and software components, ensuring compliance with industry standards and regulations.
• Equipment Management: Manage the installation and maintenance of medical electrical equipment within the patient range, ensuring safety and compliance with medical standards.
• Production Support: Provide technical support for production operations, ensuring efficient manufacturing processes and high-quality output.
• Documentation: Create and maintain detailed technical documentation, including maintenance manuals and user instructions.
• Training: Assist in the development and delivery of technical training programs for the Clinical Application Specialists and production teams, enhancing their technical proficiency.
• Problem Solving: Utilize strong analytical and problem-solving skills to address and resolve technical challenges efficiently.
• Communication: Effectively communicate technical information to internal and external stakeholders, ensuring a clear understanding of product capabilities and support procedures.

Qualification – Skills, and Abilities

• Experience: Minimum of 5 years of experience in a technical support role within the medical devices or healthcare industry, with a strong focus on hardware edge/embedded devices, operating systems, and medical electrical equipment.
• Education: Bachelor’s degree in Electronic Engineering, Computer Engineering, or a related field. Advanced degree preferred.
• Skills:
  • Extensive knowledge of hardware edge/embedded devices.
  • Proficiency with operating systems, particularly Linux.
  • Strong technical troubleshooting and problem-solving skills.
  • Proficient in managing medical electrical equipment and their installation within the patient range.
  • Excellent communication and collaboration abilities.
  • Proficiency in English; additional languages are an advantage.
  • Cybersecurity.
• Personal Attributes:
  • Highly dynamic and adaptable to a fast-moving and innovative environment.
  • Strong analytical skills with a detail-oriented approach.
  • Ability to work independently and collaboratively across multifunctional teams.
  • Resilient and able to work effectively under stress and tight deadlines.
  • Willingness to travel as needed.

We support equal opportunities, without any discrimination.

The research complies with Legislative Decree 198/2006